Reason

The steam mop isn't securely plugged into an electrical outlet.

Solution

Check your fuse or circuit breaker. If the indicator lights are not illuminated when the power cord is plugged in, try a different outlet.

Reason

you may select a lower steam level.

Solution

Low-level steam setting does produce intermittent steam. For more consistent steam select the maximum steam level.

Reason

The control button isn't properly pressed.

Solution

Firmly press down the control button. If the indicator light changes, then the steam level changes as well.

Reason

The attachment is not fully pushed in.

Solution

Grab the attachment firmly and pull it off the jet nozzle. CAUTION: The steam mop is still very hot after use. Allow it to cool down for 15 minutes before handling the attachments.

Download a PDF version of your "Hestia" Steam Mop user manual.

Click here to download.

We test every Schenley steam mop to make sure it is fully operational before it reaches your home.

The steam mop is ready to clean in about 15 seconds.

The steam mop is designed for use on most hard floor surfaces. 7-in-1 accessories meet most indoor scenarios. We recommend that you first test an isolated area of the floor surface to be cleaned as well as review the use and care instructions from your floor manufacturer.

It is highly recommended that you use tap water only for cleaning processes.

After using, wait until the steam mop cools down, empty the water tank and remove the pads, then store the unit.

Voltage: 120V

Power: 1200W

Water Tank Size: 8.5 fl.oz.

Cord Length: 16 FT

Pre-heating time: 15 seconds

Working Time: 12-25 minutes

Weight: 2.9 Lbs

Maximum Temperature: 248 °F

Steam Level: 3

Number of Accessories: 13

Color: Magenta and Iron Gray

Main Body Size: 17.1 x 3.5 x 5.5 inches